March 2020 Direct Member Forum

March 19, 2020
9:00 AM PDT - 11:00 AM PDT
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This has changed to a Virtual Meeting:

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Hello direct members!

We are going to try and keep the March Direct Member Forum as a virtual meeting. It would be great to connect (or at least commiserate) and discuss how Covid-19 is affecting our companies, our business and our industry in general.

Some topics to consider:

  • How do you rate your company's handling of the situation? Your TMC's?
  • How many meetings did you have to cancel? Repercussions?
  • How is your TMC handling unused tickets/waivers? (technical limitations i.e. basic fares that are not generally allowed to be put on hold)
  • International (i.e. the concept of tickets on file doesn't generally exist outside of US)
  • Third party hotel inventory - difficulties cancelling/refunding?
  • What other issues have come up that our industry was not prepared for? (Technical difficulties/system limitations)


Looking forward to connecting!
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Jennie Robertson is inviting you to a scheduled Zoom meeting.

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Meeting ID: 475 754 286

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Meeting ID: 475 754 286
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